Introduction
WiseSend ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application WiseSend - Instant & Secure File Sharing (the "App"). By using our App, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
WiseSend operates on a privacy-first principle. We do not require user registration, sign-ups, or personal information to use our core file sharing features. No personal data such as names, email addresses, or phone numbers are collected or stored by our servers.
File Data
All files you upload and share through WiseSend remain on your local device. We do not store, access, or transmit your files to external servers or cloud storage. Your files are processed locally and shared directly between your devices through secure local connections.
Technical Information
We may collect minimal technical information necessary for app functionality, including device type, operating system version, and app usage statistics to improve performance and user experience. This data is anonymized and cannot be linked to individual users.
How We Use Information
We use the limited information we collect to:
- Provide and maintain the App's core functionality
- Enable secure file sharing between your devices
- Generate QR codes for file sharing
- Improve app performance and user experience
- Provide technical support when requested
- Ensure app security and prevent misuse
Data Security
Your data security is our top priority. WiseSend implements several security measures:
- Local Storage: All files remain on your device and are never uploaded to external servers
- Encrypted Connections: File transfers use secure, encrypted connections
- No Cloud Dependency: No reliance on third-party cloud services that could compromise your data
- Private Networks: File sharing occurs through private, local network connections
- User Control: You maintain complete control over your files and sharing permissions
Data Sharing and Disclosure
WiseSend does not sell, trade, or share your personal information or files with third parties. We may only disclose information in the following limited circumstances:
- When required by law or legal process
- To protect our rights, property, or safety
- To prevent fraud or security threats
- With your explicit consent
Your Rights
You have the following rights regarding your data:
- Access: Request information about data we may have collected
- Deletion: Request deletion of any data associated with your app usage
- Portability: Your files remain on your device and are always portable
- Control: Complete control over file sharing and access permissions
- Opt-out: Disable analytics or data collection features in app settings
Third-Party Services
WiseSend operates independently and does not integrate with third-party services for file storage or processing. We may use third-party services for app analytics and crash reporting, which collect only anonymized, non-personal data to help us improve the app experience.
Children's Privacy
WiseSend does not knowingly collect personal information from children under 13 years of age. Since our app does not require registration or collect personal information, it is safe for users of all ages. Parents and guardians should supervise children's use of file sharing features.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the app and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted within the app.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
App: WiseSend - Instant & Secure File Sharing
Email: privacy@wisesend.app
Support: Available through the app's help section